Roswell officer, dispatcher go the extra... 160 miles
ROSWELL, Ga. - It was an unlikely journey prompted by a 911 call which tugged at the hearts of a dispatcher and officer in Roswell. It touched the pair so deeply that the two drove three hours just to help.
Betty Morris was lost, disoriented and trying to get to her brother in North Carolina when she pulled into a Roswell gas station to ask for directions. The clerk knew something was wrong and called 911.
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A body camera captured the conversation between Roswell Police Officer Bill Lowe and Betty, who was confused as to how she even got to Georgia.
“She was disoriented on where she was at, what state she was in. She thought it was November,” said Officer Bill Lowe.
All Betty had to go on was the written directions she scribbled down before leaving Tampa. Officer Lowe knew she was in no condition to make the trip on her own.
“I told her ‘I’m not going to permit you to leave’ and she said ‘Are you going to put me in jail?’ I said ‘No, Betty, I'm not, but I don't want you to get lost again’ because she'd already told me she'd already spent more than 24 hours on the road,” said Officer Lowe.
Officer Lowe took Betty to North Fulton Hospital to be checked out, meanwhile over at the 911 center Cristie Way was talking to Betty's 90-year-old brother in North Carolina.
“When I'm speaking to Don on the phone, I'm thinking to myself ‘He shouldn't be on the road at that age,’” said Way.
Officer Lowe was thinking the same thing.
“I'm like 'Where’s Silva?' I literally pulled out my phone and was looking at Google Map and punched it in. I was talking with Cristie and she was doing the exact same thing. I said ‘It's only 160 miles. That's three hours we could do that,’” said Officer Lowe.
Even the staff at North Fulton Hospital was shocked at how they decided to handle the situation. They got together a gift basket to bring the pair of heroes. But for Officer Lowe and Way, they said getting Betty reunited with her brother was all they cared about doing.
“He said ‘I've never heard of anything like this that somebody would drive so far’ and I told Don, “Sometimes there's special rules for special people,” said Officer Lowe.