What ever happened to bedside manner?

Clayton County's Michael Allen is back on beat, back in rhythm. The drummer has battled back from something called clonus. He suffered with  uncontrollable, rhythmic muscles twitching with a numbness running down his leg

"I think wear and tear on my 42-year old body finally caught up with me, and essentially caused herniation of two discs," said Dr. Allen.

But getting the diagnosis wasn't easy. The first doctor he went to made him uneasy and left him less than confident in that doctor

" I was like 'Oh, Lord' the bedside manner wasn't engaging," said Allen.

So, he turned to Dr. Scott Kelly at Resurgens Orthopaedics.

"Great bedside manner. He and I were able to to talk about traveling, sports," said Allen.

Dr. Kelly has written this book " What I've Learned from You". A journal of life lessons from patients and their families.He admits many doctors need to do better--- spend more time with their patients and listen.

"I think listening to Michael we were able to determine exactly where the problem was originating from prior to looking at imaging studies, " Said Dr. Kelly.

Dr. Kelly believes medical pros are being pulled in many different directions these days on top of an increased patient load.

"As physician reimbursement declines, but the cost of practicing medicine rises they are forced to see more patients," said Dr. Kelly.

And spend less time with them. Fortunately, that wasn't the case with with Allen. Listening may have made all the difference in the world.

"It took a load off my shoulders."

Medical school students are taught bedside manner,and there are calls for even more training.

Dr. Kelly points out studies show doctors can improve their bedside manner by doing simple things. For example, looking at patients in the eye and sitting in front of them instead of standing can go a long way.

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