New 'Park & Wait Lot' at Atlanta airport aims to streamline traffic flow

Name change to Atlanta airport parking lot

The Atlanta airport is trying to make the pick-up process a bit smoother by changing the name of what used to be called its ''Cell Phone Lot.''

ATLANTA - Hartsfield-Jackson Atlanta International Airport is renaming its Cell Phone Lot to the "Park & Wait Lot" in a move aimed at improving the passenger experience and reducing roadway congestion.

What we know:

Beginning May 29, airport officials will update signage to reflect the new name, which better describes the lot’s purpose as a free, short-term waiting area for drivers picking up arriving passengers.

The renamed Park & Wait Lot remains free and offers Wi-Fi, giving drivers a safe and comfortable place to wait before heading to the terminal. The lot is situated near the terminals and is intended to keep curbside traffic flowing smoothly.

What they're saying:

"This change is part of ATL’s broader strategy to reduce curbside congestion, especially during peak times," airport officials said in a statement. "Many drivers bypass the lot, leading to backups on the roadways. These challenges often cause delays, reduce operational efficiency, and negatively affect traveler satisfaction."

What you can do:

Directional signage is being updated across airport roadways. Travelers can access the Park & Wait Lot via the following routes:

• From I-85 North: Take the Domestic Terminal exit, proceed onto Autoport Drive, and follow signs to the Park & Wait Lot.
• From I-85 South: Take the Domestic Terminal exit, follow signs to ATL West Parking/Rental Car Center, and at the intersection of Rental Car Center Parkway and Crosswinds Road, stay in the far-right lane.
• From Camp Creek Parkway: Take the Atlanta Airport exit, follow signs to ATL West Parking/Rental Car Center, and at the intersection of Rental Car Center Parkway and Crosswinds Road, stay in the far-right lane.