Atlanta VA Medical Center: Report finds infrastructure, communication issues

FILE PHOTO. The retirement of Deputy Chief of Police Johnnie McCullor in June marked another turn in the VA’s efforts to root out dysfunction within the Atlanta VA's police department. (FOX 5)

A new report from the Office of Inspector General highlights several concerns at the Atlanta VA Medical Center in Decatur following an inspection of the facility in June 2024. 

What we know:

The evaluation focused on critical areas such as patient care, facility culture, and infrastructure. Among the issues identified were infrastructure deficiencies, including water line breaks and lack of air conditioning; outdated medical supplies; inadequate staffing; and unanswered phone calls from veterans seeking assistance.

What they're saying:

The report calls for several improvements, including the installation of emergency call boxes in parking garages, enhanced access to healthcare services, better communication of test results and timely medical clearances for veterans participating in the Compensated Work Therapy program.

Federal officials say these changes are necessary to improve safety, communication, and the overall experience for veterans at the Decatur facility.

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