MCDONOUGH, Ga - Police describe it as a vicious robbery involving four victims. Police claim the gunman and his accomplice hit the restaurant was closing. Then police said the gunman, wearing a grey hoodie with “Air Force” written on it, made the manager empty the safe at gunpoint.
"Then they forced all the employees into the stores freezer. Prior to that they smashed their cell phones so they couldn't make communication," said Major Kyle Helgerson, with the McDonough Police Department.
He said by the time the restaurant workers got out of the freezer, in about ten minutes, the two robbers had left.
"It's hard to understand, it really is. I just have a hard time fathoming it," said Ron Barker, a Cracker Barrel customer.
It was even harder to fathom, since it happened again three weeks later in August. This time as the restaurant was opening. Seven employees were forced back into the manager’s office by only one gunman, this time in a dark hoodie. Police said again the manager was forced to open the safe and victims were forced into the freezer.
"It's very brazen obviously it was mapped out. It was planned out,” said Major Helgerson.
Police released photos to try to help them nab the robber and his accomplice, who together, terrified nearly a dozen Cracker Barrel co-workers.
"Just a traumatic situation, they realized they could have lost their lives that day," said Major Helgerson.
"I guess it's a sign of the times, people are very desperate and people are willing to put their lives and other people's lives on the line. It's terrible," said Glenda a Cracker Barrel Customer who didn't want her full name used.
McDonough Police said they've identified a potential suspect but so far no arrests have been made.
They said the Cracker Barrel Corporation is offering a $1,000 reward for information which leads to an arrest and conviction.
Anyone with any information is asked to call the McDonough Police Department.