POLK COUNTY, Ga. - Polk County emergency services are operating under a phone service disruption Sunday, prompting officials to activate backup calling lines and reroute calls to a neighboring county.
What we know:
Polk County Emergency Management sent a warning Sunday saying that the primary Polk County 911 lines are experiencing an outage. Dispatchers managed to move the lines, so calls are currently being sent to Bartow County.
Emergency officials stressed that this situation is a real emergency and not a test. Authorities reminded residents that calling the emergency system for a non-emergency is against the law.
What you can do:
If an emergency occurs and you cannot get through by calling 911 normally, you should immediately dial the secondary backup numbers provided by officials.
The local emergency management team has established three backup numbers for residents to use:
- 770-387-5195
- 678-988-6262
- 770-652-3439
What we don't know:
It remains unknown how long the lines will have to stay sent to Bartow or when the primary phone system will return to normal operations.
The Source: The information in this story was gathered from the Polk County Emergency Management.