Inside Verizon's top secret emergency connection hub

In an emergency, the difference between life and death can often be a cell phone signal. But have you ever wondered what actually happens behind the scenes to make sure that call goes through when the power goes out or the towers are overloaded? Our Maria Guzman joins Jennifer Gasbarro, Verizon's Associate Director of Network Operations, at Verizon's top secret secure network hub to learn more.