Questions remain about 911 call center failure

Name: Questions remain about 911 call center failure
Uploaded: 2021-11-10T22:27:21Z
Duration: 4 min 10 s
Description: A 911 operator allegedly broke protocol based on the directions of a manager. The Atlanta Police Department said there is flexibility in the protocol, but a miscue caused a greater disruption.

A 911 operator allegedly broke protocol based on the directions of a manager. The Atlanta Police Department said there is flexibility in the protocol, but a miscue caused a greater disruption.

Posted November 10, 2021 5:27pm EST

Questions remain about 911 call center failure

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