911 dispatcher helps mom with fashion emergency

GAINESVILLE, Fla. (FOX 5 Atlanta) - Calling 911 is usually something reserved for scary things like burglaries and fires, but 911 came to the rescue for a different kind of family emergency in Florida.

Gainesville resident Diana Wicks was on a mission to help her son dress his best for a wedding.

After lots of preparing and ironing, Wicks realized she didn't know how to tie a tie.

That's when she decided to call the Alachua County Sheriff's Office.

"Communications, we're on a recorded line, do you have an emergency," the dispatcher asked.

"No. I don't have an emergency," Wicks responded. "I'm outside the door, do you have an officer in there that knows how to tie a tie?"

Hannah Mesh, a newly trained 911 call-taker, stepped up to the plate to help her out.

"She took the tie from me and put it around her neck and he tied it," Wicks said. "I said 'Oh my goodness. I am so happy y'all done made my day."

The fashion police came to the rescue, saving the day with a small gesture, but a big message – that even a little help goes a long way to make someone's day.

FOX 5 reported this story from Atlanta.