Characteristics of a great landlord

You’ve found the perfect apartment or rental house - it’s in the right school district and you can just afford the rent - and it’s got everything you need, all for a fair rent!

But there is one serious problem: you met with the landlord and he is an obnoxious jerk. It’s his way or the highway. So the questions becomes this: should you skip this place and keep looking, or swallow your pride and hope for the best?

Here with the answers is real estate expert John Adams.

Is there a secret to finding a great landlord?

John:  Yes, there is. In fact, there are five secrets, and the more you know about them, the more likely you are to be happy in your new home:

Let’s do a countdown from 5 to 1:

 5.  REPUTATION

Find out what other properties are operated by this landlord, and talk with current residents about their experience. If it’s an apartment complex, that’s easy: just talk to other occupants. If it’s a single family home, ask the landlord what other properties they handle.

4.  TENANT RETENTION

Try to find out how long the average tenant has stayed in the past. Frequent turnover reveals a landlord with poor customer services and a bad attitude when it comes to maintenance and repairs.

3.  PROFESSIONALISM

Is the landlord a licensed real estate professional?  Georgia landlord-tenant laws impose higher standards on licensees than on the public in general. Also, is the landlord a member of a trade organization such as the REALTORS or the REALTISTS? If so, they will likely be more customer oriented.

2.  FLEXIBILITY

Know that your landlord will expect you to pay your rent on time. But if a property manager has authority to display some level of flexibility, it can be extremely helpful to you in an emergency situation. If you get the impression that there is absolutely no room for adaptability to circumstances, you might want to move on.

1.  CONSUMER FOCUS

Some landlords, especially professional management companies, have adopted a customer oriented approach that aims to please the tenant in every situation possible. They take pride in their customer service, and demonstrate it in their actions. They are obviously organized and efficient in their operation, and genuinely want their residents to be happy in their new homes. If you find a landlord like this, just SIGN THE LEASE!

The BOTTOM LINE:  While a “mom and pop” landlord situation may sound appealing, it more often than not leads to frustration and poor service when you need it most.  Look for professional management that wants you to stay forever, and treats you with respect. You’ll be happier in the long run.

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