(FOX 26) - Big deals on baby items at Walmart were promised, but many customers showed up to their local Walmart stores on Saturday only to be disappointed.
News spread earlier this week that Walmart would be hosting a Baby Savings Day Saturday, Feb. 23, and Walmart stores from across the country would be hosting the largest in-store baby event of the year with rollbacks both in store and online.
Specialists were to be in-store offering demonstrations of baby gear and advice on choosing the right products.
But when many soon-to-be parents found, there were no deals.
Such a shame that @Walmart preyed on parents and pregnant mothers by having reports of major sales on all baby items. We went in hopes of finding needed items and there were no sales out of their ordinary discounts that had nothing to do with #BabySavingsDays— MiRan Yi (@miran_chun) February 23, 2019
#Walmart Baby Savings Day is a waste of gas and time.— sydney (@moose_squid) February 23, 2019
Walmart “Baby Savings Day” were amazon regular prices 🙄— Noel ❤️ (@thicknickk) February 23, 2019
Instead, some were greeted with a Walmart reusable bag that had a packet of wipes, a few coupons on baby items, and some samples.
@Walmart’s Baby Savings Event was the #FyreFestival of baby saving events. Their greeters were the ones who were at 2 tables and just had a 10% coupon at the table with cup cakes and one car seat. Even their online deals I found cheaper on @amazon— Christian Rivera (@cjriv10111) February 23, 2019
FOX 26 anchor Kaitlin Monte, who was eager to take advantage of the deals, showed up to her local Walmart and found there was no signage for the event other than some balloons and a demo table.
@Walmart any comment I can pass along to our newsroom? You received widespread news coverage ahead of this event, but from Twitter it seems I was at just one of many locations that underdelivered on the promise.— Kaitlin Monte FOX26 (@kaitlinmonte) February 23, 2019
Others report that their local Walmart employees had no idea about the savings event other than a pamphlet that was handed out, which had nothing about the sale.
I walked an entire Walmart that was on the list and literally didn’t find anything at all! No signs or anything! I got the pamphlet and there was nothing on it about the sale.— Ale Medina (@AliiT13) February 23, 2019
One customer asked Walmart on Twitter if there really was an event, and the official Walmart account responded saying "yes" and that there were "nearly 3,000" participating stores.
Yes there is, Rickey! On Saturday, Feb. 23 from 10:30 a.m. to 4:30 p.m. local time, nearly 3,000 stores will host this one-day only event.— Walmart (@Walmart) February 23, 2019
UPDATE: Since we published this story, a few customers shared that they had pleasant experiences at their local Walmart stores, including one in Cleveland, Texas that had a photo booth.
FOX 26 reached out to Walmart for a comment and they sent us the following statement:
“We are encouraged to see the excitement and positive demand surrounding the event. In addition to product demonstrations, we were excited to offer even lower prices on nearly 100 items in select stores, with hundreds more online. While nearly 3,000 stores participated, the demand surpassed even our expectations, and in some cases customer expectations were not met, and for that, we apologize. It's always our goal to provide customers a positive experience.”